Thursday 17 February – Consumer Day
13:00 – 13:05 : Welcome and housekeeping (Tim Barber)
13:05– 13:10 : Introduction (Ned Coten)
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- What’s happening at EngageRM in 2022
13:10 – 13:50 : EngageRM Corporate & Partnerships, Interactive Group Discussion (Jonathon De Conno & Vicky Watts)
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- Portals
- Corporate Sales
- Partnerships
- Events
13:50 – 14:10 : NETWORKING SESSION / BREAK
14:10 – 14:40 : EngageRM New features (Brett Yorgey)
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- Event App/Touchpoints
- Stadium Suite & Seat Map
- Consumer Services/Customer Voice
- NFTs
14:40 – 15:00 : Q&A and Close (Tim Barber)
Friday 18 February – Customer Day
13:00 – 13:05 : Welcome and housekeeping (Tim Barber)
13.05 – 13.15 : Introduction to Shaun Lumsden
13:15 – 13:50 : AFL Consumer / Archtics Integration (Shane Chapman, West Coast Eagles FC, Campbell Carson, Collingwood FC & Neil McKinnon)
13:50 – 14:15 : Professional Services & Customer Success (Wayne Scott & Cassandra Calleja)
14:15 – 14:30 : Q&A and Close (Tim Barber)
