EngageRM Bring the Heat with Latest Staff Addition 

02 November 2023

EngageRM is excited to announce the newest addition to our team, Patrick de la Guardia. With extensive experience in CRM, and a strong background in technology, Patrick is set to bolster our commitment to innovation, whilst boosting our implementation practices as our new Functional Consultant. 

Patrick joins us from the Miami Heat, where he played a pivotal role in transforming CRM operations and driving business growth.  

He first encountered CRM when he joined a startup specializing in coding boot camps as Head of Sales, a position that allowed him to understand the transformative potential of the technology. 

Patrick then joined the Miami Heat as CRM Coordinator and in less than a year, ascended to the role of Product Manager, gaining valuable experience in product management, CRM and custom web application development. 

Reflecting on his time at the Heat, Patrick shared his appreciation for the organization’s commitment to culture, quality, and innovation. This strong emphasis on culture both on and off the court inspired Patrick to continually push the boundaries and develop high quality applications for the team.   

At EngageRM, Patrick will be our newest Functional Consultant, driving the implementation process for new partners globally, with his expertise in web applications and the Microsoft Power Platform incredibly valuable for our team.  

Patrick also intends to work closely with the product development team to enhance our platform and streamline operations. 

When asked about his decision to join EngageRM, Patrick emphasized the company’s unique approach to Microsoft Dynamics. He was particularly drawn to EngageRM’s unwavering commitment to innovation, leading the transition from legacy systems to the more modern EngageRM solution.  

“EngageRM is the best platform on the market for sports CRM, and there are certain areas we can continue to develop. The platform is already the best at what it does, and it’s even more exciting to know that it has the potential to do even more,” Patrick says.  

EngageRM CEO Ned Coten is thrilled to have Patrick join as a valuable addition to the team and looks forward to seeing his contributions in action.  

“We are thrilled to welcome Patrick to EngageRM. His impressive background in CRM and Microsoft Power Platforms, combined with his dedication to innovation, aligns perfectly with our mission,” Ned says. 

“Through his previous work with the EngageRM solution, Patrick has developed an unparalleled understanding of our platform and how it can be implemented across an organization. His experience and passion for enhancing operations will undoubtedly accelerate our growth.” 

Patrick will begin his journey with EngageRM on November 6, and we look forward to seeing his passion and expertise drive our organization to new heights.   

For more information about EngageRM please visit engagerm.com 

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