For the first time in EngageRM history, the entire team from all corners of the globe came together in our birthplace Melbourne, Australia for the inaugural Get Engaged Global Staff Conference. Over the week, staff enjoyed multiple presentations from colleagues and clients as well as an iconic Australian sporting legend. It’s safe to say the team left feeling educated, inspired and connected, ready to take on any challenge that comes their way.



Monday May 2

Our conference didn’t officially start until Tuesday night, but that didn’t mean there weren’t some festivities beforehand. For the first time in over 2 years, the EngageRM team has a home base! We received the keys to our new office space at Launchpad in Cremorne, Melbourne.

Like many other businesses, the pandemic caused the team to transition to working from home, and search for a new office space when the time was right. Now, we have a new base for team members to get together and see each other face-to-face.

Tuesday May 3

With all staff safely in Melbourne, it was time for the official festivities to kick off on Tuesday night with our welcome dinner. Everyone, including the board, enjoyed a lovely night mingling and meeting other staff members. Although some staff have been in the business well over a year, this was the first time they met some of their colleagues in person. Our Board Chair Tony Hood and CEO Ned Coten opened the night and outlined the aims for the following days, with the conference kicking off early the next morning.


Wednesday May 4

After months of planning, the day was finally here. The team assembled at arguably one of the most iconic sporting grounds in the world, the Melbourne Cricket Ground. The ground provided the perfect backdrop as our facilitator, Pete Clarke from 21 Whispers kicked off the formal conference.

Multiple team members presented throughout the day, explaining new and different aspects of our platform. Alex Stasyszyn (Head of Customer Experience – Europe) and Shaun Lumsden (Senior Business & Data Analyst) highlighted how our omnichannel solution provides our clients with a true, single-view of their customers and why this is important for them.

Brett Yorgey (CPO) and Brent Howard (Senior Consultant) discussed the future possibilities of our product whilst also giving everyone a brief run down on blockchain and NFTs, and where this could lead our product in future.

We were also fortunate to have Marney Shepherd, Digital and Data Manager at Gymnastics Australia, take us through how Gymnastics Australia are aiming to transform their digital offering through our platform. Her presentation gave us all valuable insight into the client’s perspective and was a standout talk for many.

Finally, to wrap up the day, the team participated in a Q&A session with John Bertrand AO, who skippered Australia II to victory in the America’s Cup, breaking a 132-year drought, and the former Chairman and President of Swimming Australia. John spoke openly about his experience performing on the world stage, transforming Swimming Australia into the organisation it is today and how teamwork is at the centre of it all.

Thursday May 5

Our second day at the MCG was kicked off by Tim Barber (Commercial Director) and Nick Zanotto (VP North America Development) who discussed some of the reasons why clients love the EngageRM platform. Both also challenged the team to practice and deliver an elevator pitch to the entire conference, which many of the team nailed!

Kate Grant (PR & Communications Coordinator) and Reshween Jagjit (Digital Marketing Coordinator) outlined their work in promoting the EngageRM brand to the masses and sparked a discussion around what that should look like. For the final presentation of the day, Jonathon De Conno and Vicky Watt (both Senior Consultants) highlighted how we can all empower customers to get the most out of their solutions.

Friday May 6

For our final session, Pete Clarke facilitated a workshop on mindset focusing on resilience and the power of positive thinking. It was a brilliant way to conclude the numerous presentations throughout the previous two days and left everyone with some significant food for thought.

After spending the past two and a half days inside, it was time to explore the MCG and learn a little more about its history with a tour. After stepping on the hallowed turf, our guides took us through the change rooms and into the famous Long Room in the Melbourne Cricket Club.

It’s safe to say the inaugural Get Engaged Conference was a complete success. After more than enough time stuck at home, it was a great opportunity for all staff to meet in person and get to know each other whilst building connections.

Once again, everyone cannot say thank you enough to our wonderful facilitator Pete, who guided us through and impressed us all with his ability to remember names. His leadership contributed to the overall success of the conference, which we are always grateful for.

Keep your eyes peeled for the second instalment of the Get Engaged Conference in the future!

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